Shipping Policy

1. Shipping Partner

All orders are shipped pan-India through Shiprocket and their network courier partners (Delhivery, BlueDart, Xpressbees, Ecom Express, India Post, etc.). The courier is auto-assigned based on your pincode for fastest delivery.

2. Processing Time

Orders are packed and dispatched within 1–2 business days after the order is confirmed. Orders placed on Sundays or public holidays are processed the next business day.

3. Delivery Time

• Metro cities: 3–5 business days
• Non-metro cities: 5–7 business days
• Remote / North-East locations: 7–10 business days

Delivery timelines are indicative and may vary slightly due to courier load, weather or local restrictions.

4. Shipping Charges

• Free shipping on all prepaid orders above ₹999
• Flat ₹79 shipping fee on orders below ₹999
• COD orders may have an additional handling fee shown at checkout

5. Order Tracking

Once your order is shipped, you will receive the AWB / tracking number on your email and WhatsApp. You can track your shipment directly on the Shiprocket tracking page or the assigned courier's website.

6. Open-Box Delivery

Wherever supported by the courier, we recommend choosing open-box delivery and recording a clear unboxing video. This is mandatory to claim any damage / breakage related refund. Please see our Return & Refund Policy.

7. Undelivered / RTO Orders

If an order is returned to us due to incorrect address, unavailability, or refusal of delivery, re-shipping charges will apply. For prepaid orders, the product price (excluding shipping) will be refunded.

8. Need Help?

Mail us at hello@Anviraa.in or call +91 9794615676.